Interview Guide for Chick-Fil-A

Tips for a great interview at Chick-Fil-A


When you begin searching for a job at Chick-Fil-A, you want to be prepared. Chick-Fil-A is always looking for great people to work for them! Regardless of what position you are seeking, you can be successful in your Chick-Fil-A application endeavors. As you prepare to launch your new career, you should be prepared for the potential to advance.

Chick-Fil-A being a restaurant, you want to make sure that you illustrate interest in food and customer service. Ina restaurant position, detail is a must! Below you will find some helpful tips and tricks for how you can optimize your Chick-Fil-A application and interview process. Good luck!

Apply Online For Your Local Area


  • Online applications may time out so be prompt in filling out the information and submitting it.
  • Remember that Chick-Fil-A is operated as a franchise, so every restaurant is owned and operated by a different person. Because of this, you will not be able to contact a generic Chick-Fil-A customer service person and ask about your application.
  • When you fill out an application you may be required to address what position it is that you are applying for, as well as provide information about your hours of availability. It is important to know that information beforehand.
  • If you are given the option to apply to more than one position, go ahead if you are interested while you have the information with you, and while the application is active.
  • Completely fill out the application after you start it. Don’t leave parts of the application blank.
  • Answer any personal questions in a professional and concise manner with proper English and grammar.
  • You may be prompted to upload your resume and/or manually enter the information from it. It is always best to do both so that you ensure the information translates well. This will also show the person reviewing your Chick-Fil-A application that you took the time to complete it completely.
  • If the restaurant or location that you are applying to is local to you, consider making an appearance once you have submitted the application. Don’t become a bother, but one visit or phone call to introduce yourself or follow up on the application is usually okay.
  • You will likely be required to prove that you are eligible to work in the U.S. and that you are over 16 or have a work permit. Make sure that you have this documentation with you when you apply in case you get called back quickly.


  • Chick-Fil-A is a restaurant environment which means that you should present yourself in a neatly kempt, clean and orderly fashion. If you have long hair, pull it back out of your face.
  • Women, don’t wear acrylic fingernails or flashy nail polish, as you will be handling food on the job, and you don’t want to lose a fingernail or chip polish in someone’s sandwich or side.
  • If you are applying for a corporate or business position, dress to impress at your interview. Dress modestly and professionally, without overdoing it and looking uncomfortable. You want to seem ready for the position, but you don’t want to come off as trying too hard to impress them. You should be able to impress them simply by being yourself!
  • Take some time to learn about Chick-Fil-A as a company. Brush up on your knowledge of their history and the franchise business. You want to be prepared, and background knowledge of the company will help you as you start out.
  • When you go for an interview, take copies of your resume, cover letter, letters of recommendation, and any honors or awards that may be applicable to the job. You don’t need to flaunt the information, but being prepared in the event that they ask you about your qualifications may be helpful.
  • You may choose to follow up on your interview with a thank you note or phone call. You can do this even if you haven’t received an offer yet. Appreciating the person who has taken the time to look over your qualifications and consider you for the position is always a good idea. Remember, interviewers at companies like Chick-Fil-A are often managers of those locations, so they are taking time out of their busy schedules to interview you.
  • Stay on track with conversation during the interview. Don’t ask too many questions about benefits, pay, etc. and what you will get out of the job; make sure you spend more time explaining what you will be offering to the job.

Stay out of personal waters conversationally during interviews. It’s okay to comment on the cute baby picture on the interviewers desk, but you don’t want to come across as unprofessional or too personal.